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Job Title: Insurance Call Center Agent
Date Posted: January 17, 2022
Job Type: Full-time
Pay: $19.00 – $24.00 per hour PLUS $3,000.00 New Agent Bonus
Description:
AAA Club Alliance is seeking Insurance Sales Agents to join our dynamic Insurance Call Center team! Our Insurance Sales Agents are responsible for selling new insurance and membership products to new and existing clients. Properly place new business insurance policies to support Agency objectives, optimize profitability, and maintain long-term relationships with Agency Carriers. We will match your drive to succeed with a comprehensive training program, excellent coaching, internal referrals, and a culture of success!
PLEASE NOTE: We are currently offering a $3,000.00 New Agent Bonus. Don’t miss out on this FANTASTIC opportunity!
Work Schedule: 9:30 a.m. to 5:45 p.m. (Monday – Friday), with one late night per week till 8:00 p.m. and the ability to work weekends on a rotating schedule with the rest of the team.
AAA Total Rewards Package includes:
- A competitive base hourly rate of $19.00 – $24.00/hr+ (depending upon experience); plus a monthly/quarterly commissions plan
- Paid Time Off (almost 4 weeks the first year)
- 8 Paid Holidays
- 401(k) plan with employer match up to 7%
- Medical, Dental, Vision and Prescription coverage
- FREE AAA membership (inclusive of product & service discounts)
- FREE Life Insurance
- An outstanding portfolio of carriers and products – we work with multiple carriers to ensure we can offer our customers the best option for them!
- A lead generation system that draws from our membership base
- Agent Reward Programs – qualifying high producers are eligible to earn paid trips!
- An in-house training program – The Insurance Learning Academy
- Corporate sponsored marketing initiative
- Computer equipment provided by AAA Club Alliance
The Ideal Candidate:
- Have a current P&C license (required)**
- Two (2) years of professional sales experience in an insurance environment
- Establish strong customer and community relationships to help develop additional leadsand referrals
- Maintain all current licensing, agency and carrier compliance requirements
- Confident Sales professionals with experience meeting sales goals or quotas
- Strong interpersonal and communication skills
- Familiarity with OR the ability to learn our Agency Management Systems (Applied/Epic a plus)
The primary duties of the Insurance Sales Agents are:
- Schedule appointments, identify customer needs and suggest targeted insurance products based on those needs. We offer all personal lines insurance products, as well as life insurance.
- Establish strong customer and community relationships to help develop additional leads and referrals
- Maintain all current licensing, agency and carrier compliance requirements
- Maintain partnerships with insurance company representatives and underwriters, and works as a liaison between the client and the insurer
We Offer our agents:
- Products that are underwritten by some of the most reputable and respected insurance providers in the country and are designed to provide the best coverage at the most affordable rates for our AAA Members
- An outstanding portfolio of products and services to provide the best opportunities for success
- Corporate lead generation system drawing from over 6 million members within our territory
- Agent Reward Programs – qualifying high producers are eligible to earn paid trips
- Professional Development Programs – A paid two-week New Agent training program with continuous support and knowledge from our seasoned sales management team to help launch their insurance careers with AAA Club Alliance
Apply here: AAA
Job Title: Entry Level Life Solutions Specialist
Date Posted: January 15, 2022
Job Type: Full-time
Pay: $43,680.00 – $78,200.00 USD per year
Description:
The Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals.
Job Requirements
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
Primary Responsibilities:
- Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony.
- Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
- Assesses member financial situation and goals.
- Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies.
- Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
- Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).
- Monitors legislative initiatives that may impact economy, society, and personal financial situation.
- Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA’s products and services.
- May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Work Hours:
- Monday – Friday / 7:30am – 8:00pm (Central)
- An 8hr shift will fall within these hours
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.
Minimum Requirements:
- High School diploma or GED
- Up to 2 year financial industry and/or sales experience
- Experience delivering frequent written and oral communication
- Experience acquiring and applying new concepts and information
- Experience processing and analyzing information
- Experience fulfilling requests and meeting deadlines
- Experience resolving conflict and negotiating
- Experience multi-tasking in an operating systems environment
- Experience participating in or leading teams
- Successful completion of a job-related assessment may be required
- Required maintenance of Life/Health license and/or acquisition within 90 days
Preferred Requirements:
- One year of customer contact/sales experience in a call center environment with life insurance or financial services sales.
- Active group 1 Life and Health license
- CLU® – Chartered Life Underwriter
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $43,680.00 – $78,200.00 USD Annual *(this does not include geographic differential it may be applied based on your work location)
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.
Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.
Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
Apply here: USAA
Job Title: Claims Customer Service Representative
Date Posted: January 13, 2022
Job Type: Full-time
Pay: $16.85-$19.65 per hour
Description:
Job opportunities
- Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products
- Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
Must-have qualifications
- Two years of post-secondary education or higher
- Instead of the above, two years of relevant work experience
Bilingual positions are also available; must be fluent in Spanish (speak and read)
Training starts: March and April 2022
Permanent schedule: Schedules include late evening hours (all working until 11PM ET) and one weekend day
Work from home office requirements:
- Designated workspace free from noise and other distractions
- Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
- High-speed internet access is at your expense unless otherwise required by law
Compensation
- $16.85-$19.65/hour
- Gainshare bonus up to 16% of your eligible earnings based on company performance
- An additional 10% when you work evening or weekend hours
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
- Onsite gym & healthcare at large locations
Equal Opportunity Employer
Apply here: Progressive
Job Title: Insurance Sales Agent
Date Posted: January 11, 2022
Job Type: Full-time
Pay: Base salary + $2,000.00 sign on bonus + $40,000.00 – $60,000.00 sales bonus
Description:
Looking for a work from home position, no office, not now, not ever!
Join Answer Financial and qualify for our $2k sign-on bonus, earn your P&C resident state insurance license, participate in our paid training programs, earn a base salary + sales bonus, and day one health benefits.
Answer Financial, an Allstate company, is currently expanding its work from home Insurance Sales Agent program. As an Insurance Sales Agent with Answer, you will take inbound calls, offering shoppers the opportunity to compare prices and purchase auto and home insurance from the companies we represent. This is an excellent career position that offers continued growth and opportunity. Answer is a fully remote company.
WHAT WE PROVIDE:
- Unlicensed? Your training class begins on January 20, 2022
- P&C licensed? Your training class begins on February 3, 2022
- Ask our Recruiters about our $2000 sign-on bonus
- Rewarding agent compensation plan including sales bonus @ $40,000 to $60,000.
- Earn you base salary while completing your state required, pre-licensing courses – we cover the cost for all study materials, state licensing exam, and resident and non-resident licenses.
- P&C licensed? Earn your base salary while completing our successful sales training program.
- We provide you with all computer equipment needed, shipped overnight to your home address.
- Full time positions (not contract), you are employed by Answer Financial Inc.
- Inbound calls – NO cold calling!
- Health benefits available on your first day!
WHAT YOU PROVIDE:
- 2+ years sales experience.
- Desire and ability to work successfully in a full-time work from home environment.
- Licensed? Your resident state P&C license must be current and in good standing.
- Unlicensed? Successfully complete the provided P&C pre-licensing program and pass your state exam.
- Successfully complete our 6-week (PAID) sales training program.
- Provide dedicated home office space with **high speed internet required.
- Excellent verbal communication skills.
- Must be experienced with technology and the ability to pick up new systems and processes quickly.
- Strong computer skills are a must, ability to learn and multitask within multiple quoting systems.
- Confident self-starter who works well in a call center and team environment.
- Bilingual ability to fluently read, write, and speak both Spanish and English.
- Pass drug test and credit/criminal background checks.
Comprehensive health and wellness benefits on day one. In addition, we offer you a Company matched 401(k) plan, generous paid time off, tuition reimbursement, and much more! Visit our benefit site to learn more at www.allstategoodlife.com/AFI.
**High speed internet is required with the ability to directly connect our equipment to your router via ethernet cable. We cannot support Wireless hotspots, satellite internet, or other wireless only services.
Apply here: Answer Financial
Job Title: Licensed Insurance Agent
Date Posted: January 11, 2022
Job Type: Full-time
Pay: Unspecified/ Sign-on bonus
Description:
We are looking for a few Property and Casualty Licensed Insurance Agents to join our incredible team of people. Make the most of your Property and Casualty insurance license supporting some of the largest and best-loved insurance providers in the U.S. We want people interested in a position with no cold-calling, we provide the leads, and high income potential.
About You
- You have an active Life Resident Property & Casualty License
- You are interested in a rewarding career path
- You are self-motivated to complete carrier certifications to obtain “Ready to Sell Status”
- You want to drive customer satisfaction through voice, chat, and/or email communications
- You are 18+ years of age
- You have a high school diploma (higher education preferred)
- You pass a criminal background check
About The Job
- Pre-set and pre-qualified leads, no cold-calling
- Assist existing and new customers with questions on their policy
- Part-time options as soon as you complete training
- Multi-task and navigate through multiple systems
About The Benefits
- Sign-on bonus
- Paid professional training
- Employee discounts
- 401K retirement plan with company match
- Growth opportunities through various development programs
- SitelFit wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
How To Apply
We have a non-standard application process. To kick things off, our application includes an assessment that covers the questions we would typically ask at the start of an interview and shows you what a day in the life is like at Sitel. This speeds up the process and helps us get to know you better. After you apply, one of our recruiters will contact you for an interview.
Learn, Lead & Grow at Sitel Group®
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
- GROW AS YOU GO. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
- BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
- WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
- GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
- MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people’s innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group.
Apply here: Sitel Group
Job Title: Insurance Services Representative
Date Posted: January 8, 2022
Job Type: Full-time
Pay: $42,315 yearly salary ($21.00 per hour)
Plus $2,000.00 sign on bonus
Description:
Job Description:
If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!
A $2000 SIGN-ON BONUS will be given to all external candidates hired into this role. The first $1000 is paid after 3 months, the remaining $1000 is paid after 9 months.
This position can be filled remotely in 45 states on the mainland.
*Bilingual candidates a plus (differential possible).
Work From Home (Remote) in:
Arizona
Texas
Florida
Iowa
Ohio
and 40 other states
*WFH (Remote) technology requirements
- 30 mbps download/3 mbps upload
- Acceptable internet service provider technologies- broadband cable, fiber
- Wired connection between work equipment and home internet equipment
- Two open Ethernet ports for call center associates using Cloud Phone
Your career at Nationwide begins on Monday, February 21st, 2022 with an award-winning 6-week training program that is designed to set you up for success and confidence in your new role. Your training schedule will be Monday–Friday, 8:00am- 4:30pm CT (9:00am-5:30pm ET). Full-time schedules are 38.75 hours per week and Part-time shift schedules are 20 hours per week. Core hours of operation are 7:00am-11:00pm, 7 days a week/365 day a year. Schedule options fall between the core starting hours of 7:00am-11:00pm.
Your total rewards package includes a starting salary of $42,315 ($21/hr) with opportunities to increase pay based on performance, a 10–15% shift differential on qualifying roles and a competitive benefits package.
Compensation Band: C1
Job Description Summary
Do you thrive in a work environment where you can deliver exceptional customer service? If you are a good listener, skilled communicator and can gather and manage information needed to make decisions about insurance claims – by phone, email, chat and text – then we want to hear from you!
The Insurance Services Representative is the first point of contact with customers, and making a great impression is important to creating and maintaining good relationships. The professional in this role conducts intake for first notice of loss from policyholders, claimants and others. In addition, you will make claims referral decisions and verify coverage, answer questions and provide direction. Creating a great experience for customers, while contributing to individual and team performance expectations, are keys to success. Using a computerized claims system for information gathering and taking manual loss reports as necessary is also part of the job.
Job Description
Key Responsibilities:
- Owns the customer experience by establishing trust and building relationships to provide first line customer service contact for claims reporting activity related to personal lines. Utilizes claims call center best practices in all activities, including customer complaint handling and escalation.
- Creates loss reports by obtaining information from policyholders, claimant, and other parties. Establishes and maintains information screens and inputs data into necessary software as required. Establishes the claim master record by direct entry of claim data into appropriate systems.
- Verifies coverage under various policies or policy provisions based on variances of state, jurisdiction and regulatory requirement.
- Makes direct assignments to inside or field claims specialists for prompt resolution of claims. Refers claimants to preferred repair shops or schedules drive-in appointments as appropriate.
- Thoroughly and efficiently handles inquiries from policyholders, claimants and others. Responds effectively and appropriately to sensitive events and/or situations as needed.
- Establishes and maintains a follow-up system for completion of claim reports. Proactively contacts policyholders/claimants for additional information to expedite proper handling of claims.
- Maintains, records and reports information.
- Handles the duties of coverage verification with other appropriate functions for all state operations when circumstances do not allow a claim to be established on the system. This includes the verification of Assigned Risk as well as Voluntary policy information.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Customer Service Supervisor. Individual contributor role.
Typical Skills and Experiences:
Education: High school or comparable diploma; some undergraduate studies preferred.
Experience: One year of work-related customer service experience; prefer experience in the insurance industry.
Knowledge, Abilities and Skills: Strong problem solving, multi-tasking, analytical, and computer skills. Ability to make decisions such as the application of coverage, assignments, and work priorities. Verbal and written communication skills needed to effectively interact with the policyholders, claimants, agents and co-workers. Ability to efficiently navigate and operate personal computer and all related claims/business software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the Director and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Eligible (Non-Exempt)
Working Conditions: Claims call center 7/24/365 environment. Prolonged periods of sitting at personal computer and extensive use of keyboard while taking telephone calls; must use a telephone headset. Non-standard hour’s possible-flexibility of schedule is desired. Overtime as required (non-exempt). Must be available to work catastrophes (CAT) which may include working extended periods of time including holidays and weekends over the phone or in office environment. Field CAT duty is not required for this role.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
Apply here: Nationwide
Job Title: Insurance Verifier (Home & Auto)
Date Posted: January 7, 2022
Job Type: Full-time
Pay: $15.00 per hour
Description:
Start date: January 24th, 2022
Training hours are: Monday- Friday, 9am – 6pm EST. Training is 2 weeks.
Hours after training: Monday – Friday, 8:30am – 5:30pm EST or 9am – 6pm EST.
This position requires the candidate to research accounts where insurance information is not on file to verify if the policy has renewed, is active, or has been replaced. You are required to make outbound phone calls to agents, carriers, and/or borrowers in order to obtain the necessary verification or documentation using certain client or industry quality standards. Carrier B2B websites are used to validate coverage where phone calls may not be required and sending letters via fax or email may also be required.
Job Description:
- Make outbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
- Check insurance websites for proof of coverage and printing proof for data entry
- Contact agent to verify Break In Coverage (BIC) dates
- Help in all other (Non Assigned) queues for OSC & LSC accounts when needed
- Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines
- Attend departmental meetings as requested
- Maintain appropriate, professional working relationships with clients and other employees
- Other duties as assigned.
Requirements
Preferred Skills:
- High school diploma or equivalent is required. Associate Degree preferred.
- 1-2 years of customer service experience, insurance background or call center experience (Insurance and Banking only).
- Proven track record showing a strong commitment to client services
- Excellent leadership, organizational skills
- Proven ability to develop relationships
- Excellent verbal and written communications skills
Requirements:
- Background check
- Financial check
- Drug screening
Apply here: Revenue Group
Job Title: Licensed Healthcare Insurance Agent
Date Posted: December 26, 2021
Job Type: FT/PT (Unspecified)
Pay: $20.00 per hour plus bonus
Description:
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Licensed Healthcare Insurance Agent work from home. That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.
What You Can Expect
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base wage of $20.00/hour; PLUS as an added perk you’ll receive a year-end bonus of the equivalent of an additional $2/hour for your time worked between the completion of your product training to the official completion of the healthcare season*. (*To qualify you must complete the season and bonus will be paid our December 24th.)
- And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you’d expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can’t be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You’ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
- Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
- Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
- Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
- High speed internet access (>15 mbps)
- Current Health insurance license
- Minimum six (6) months sales experience
- Ability to adapt and excel in a fast-paced work environment
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- Strong customer service orientation
- High school diploma or equivalent is the minimum and… with education… more is better
- Handy with MS Windows and other computer applications
Apply here: ttec
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