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Job Title: Chat Sales Agent
Date Posted: January 16, 2022
Job Type: Full-time
Pay: Unspecified
Description:
The Chat Sales Agent is responsible for delivering best in class service to our customers while maintaining the highest level of integrity working from home. We are looking for a high energy sales professional who is ready to utilize their selling skills to convert at a high rate driving revenue for the overall company. A Chat Sales Agent is responsible for selling by providing a world class customer experience to our customers, while maintaining the highest level of integrity, delivering knowledgeable, credible, and authentic expertise. In order to succeed in this endeavor, a successful candidate will display the following characteristics:
- Motivated
- Customer Focus
- Ownership
- Team-oriented
- Ethical
- Optimistic
- Confident
- Driven
- Adaptable
- Level Headed
- Resilient
- Technically Savvy
- Goal Oriented
- Organized
- High Energy
- Fast Learner
- Creative
- Entrepreneurial
If you feel that you have these characteristics, then we want to hear from you!
EDUCATION AND EXPERIENCE:
Minimum Experience
- 2+ years Sales experience required
- 1-2 years Call Center Experience preferably in a live chat environment
- Retail selling experience especially in an ecommerce environment
- Ability to type greater than 35 WPM required
- High school diploma or equivalent required
- Some nights and weekends availability required
Preferred Experience
- 4+ years sales experience preferred
- Top performance recognition or accolades
- Ecommerce auto parts selling experience a plus
Apply here: Auto Anything
Job Title: Inbound Sales Agent
Date Posted: January 14, 2022
Job Type: Full-time
Pay: Unspecified
Description:
**This is a sales role, not customer service**
We supply all equipment!
* Must Be Able To Work Saturdays & Sundays*
* May require late or evening shifts*
Wayfair (NYSE: W) is one of the world’s largest destinations for home goods. We are seeking a tech-savvy, self-motivated individual to join our Inbound Sales team! If you love to connect with customers and help them purchase amazing products, then Wayfair is the place for you to start a rewarding career!
What You’ll Do
- This is a virtual, inbound sales agent role and during your shift, you will handle inbound sales calls, (approximately 60 a day) cheerfully assisting customers in finding and purchasing their desired items.
- Your daily schedule is available in our scheduling system and is designed to allow maximum availability and responsiveness to our customers. Review your schedule at the beginning of your shift to be mindful of designated daily break times, lunch times, team meetings and training.
- Come to your shift ready for the day, clocked in, signed in and ready to offer a top notch customer buying experience.
- To fully assist a customer, you will contact product suppliers to pursue additional information that may not be available on the Wayfair website.
- Follow the designated Sales Process and call flow (probing questions, assuming the sale, building rapport etc.)
- Think critically about the customers needs and always look for ways to enhance their experience by upselling or cross selling items they may not initially consider that will support their main purchase.
- We are a data driven company and measure our sales success based on a set of operational metrics. Your compensation will also be tied to these metrics.
- It is important that you are able to stay focused on our customers, free from distractions, while working virtually for the entire shift.
- This role requires moderate comfort and skills with technology and multitasking; offering a top notch customer experience with each caller, staying up to date with process and policy changes via email or the chat channel, navigating connectivity challenges, unusual customer inquiries and more!
- We are a team and anticipate you’ll participate actively in engagement activities, selling contests and other elements of our culture.
- Peak season may require adjusted schedules and/or mandatory overtime.
What You’ll Need
- Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
- Excellent communication and relationship building skills
- 1+ years of sales experience, preferably in a call center/retail/virtual environment
- High School Diploma/GED, some college preferred
- Ability to perform in a virtual world, comfortable with technology, while maintaining a high level of problem solving skills.
- Proven written and verbal communication skills • Comfortable learning/using software applications required for the role
- Regular and reliable attendance is an essential function of this position
- You are engaging and can leverage your personality to quickly connect with others
- You promote appropriate product solutions and influence customers to buy from Wayfair
- You are competitive, have a positive outlook and are open to change
- You solve problems by thinking critically and creatively
- You thrive while working in a fast-paced environment
- You are determined to always do the right thing
- Ability to maintain the required internet speed of at least 25 Mbps (download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wire Ethernet internet connection (no WiFi)
- A workspace that is free from noise or distraction (Wayfair provides all necessary computer equipment)
Apply here: Wayfair
Job Title: Inside Sales Representative
Date Posted: January 13, 2022
Job Type: Full-time
Pay: $19.35 per hour
Description:
- Pay Range $19.35+ depending on experience
- This role is eligible to participate in the Sales Incentive Program (SIP), with an annual target award of $13,512.00. This bonus is paid out quarterly.
Are you looking for an exciting opportunity to begin your career in sales? UPS is seeking a Non-National Inside Sales Representative (ISR), and we want to hear from you! The ISR is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. Primary responsibilities include conducting sales calls to address customer needs, selling additional products and services, and following up on leads.
In addition to building relationships with key decision makers and serving as a customer advocate, the ISR also researches the competitive environment and uses product knowledge to generate solutions that meet the customer’s needs and business objectives. Pre-call duties include using automated sales tools to perform research into customers’ businesses, as well as account information to develop appropriate selling and pricing strategies. The ISR also creates contacts, monitors contractual compliance, and answers customer questions.
This position can be performed from any location, virtually, from within the U.S., and the selected candidate must be flexible to work in the time zone based on the territory assigned. It also requires successful completion of the UPS Sales Academy, which is a comprehensive training program that will be delivered via a virtual format.
Responsibilities and Duties
- Responds to and resolves customer inquiries, complaints, and issues
- Coordinates opportunities and strategies with other team members
- Maintains knowledge of UPS products and services to develop appropriate sales solutions
- Reviews customer shipping practices to ensure contractual compliance
- Determines customer discounts and writes new contracts
- Educates customers on UPS’s service channels to expedite problem resolution
- Provides compelling value proposals to potential and existing customers
Knowledge and Skills
- Analyzes and evaluates financial data and trends to determine impact on customer and company objectives
- Understands customer business models, operating structures, and strategic objectives, and offers logistic sales solutions
- Solicits information from customers through a variety of questioning and probing techniques
- Understands features and business applications of products, services, and customer-facing technology offerings, and solutions
- Assesses, identifies, measures, and monitors customer’s business needs, and aligns account strategies to maximize profitability and meet strategic goals
- Conducts competitive analysis of competitor’s offerings and strategies, and maintains awareness of competitive environment
- Creates and develops effective strategies to manage accounts
- Experience using Microsoft Office products or equivalent software
- Bachelor’s Degree (or internationally comparable degree) – Preferred
- UPS and/or business-to-business or business-to-consumer sales experience – Preferred
- Fluent in more than one language – Preferred
- Must be flexible to working either time zone based on territory assigned: Pacific, Mountain, Central, Eastern
Apply here: UPS
Job Title: Sales Development Representative
Date Posted: January 3, 2022
Job Type: FT/PT (Unspecified)
Pay: Unspecified
Description:
We’re not that concerned about what you know about sales today. We’re interested in how hard you’re willing to work to know more tomorrow. And next month. And next year. Do you have the motivation to get started in a sales career and the discipline to stick with it when things get tough? Are you adaptable in fluid situations, curious about learning new things, open to new challenges?
If you are, then we’re interested in meeting you and discussing how we can help each other.
Position Overview:
As an SDR, you will be responsible for introducing our clients to prospective customers. You will learn sales the best in the business and will put your knowledge and skills to the test in achieving critical outcomes for our clients.
Your objective is simple – connect our clients with their potential customers. You do this by learning about our clients, their products or services, and their ideal customers. You will receive a custom sales playbook and a list of potential leads for each client you are supporting. Successful SDRs take all that information, make outbound calls to the leads provided by CIENCE and try to set up meetings between qualified, interested customers and our clients’ sales executives.
Sounds simple, right? The concept is easy, but executing takes initiative, discipline, optimism and a drive to succeed. You will spend the majority of your day on the phone trying to connect with potential customers. We’ll give you the tools, script, and training to be successful, but your hard work and ingenuity will bring this role to life.
Primary Responsibilities:
- Call potential clients and create an interest in the client’s services (80% of a day)
- Set up appointments with prospects
- Meet prospect’s needs, understand their pain points, and build the communication so they would be interested in listening
- Be polite on the phone and be able to handle objections
- Combine the knowledge of the product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client’s image.
- Follow-up with potential clients
What is in for you:
- Professional growth. You’ll learn sales and marketing skills you can use to further your sales career at CIENCE or beyond.
- Career growth. We are an international company that is growing dynamically. There will always be opportunities for career growth within the business.
- The opportunity to work in an international company with an international culture (communication with clients/colleagues from different countries).
- Attractive bonus system (base + activity-based compensation).
- Unlimited education (we never stop learning and exploring).
Apply here: Cience
Job Title: Sales Manager
Date Posted: December 29, 2021
Job Type: Full-time
Pay: Unspecified
Description:
We are looking for a Sales Manager to help build, promote, and refine our net new customer acquisition strategy within our frontline sales team. This position will play an integral part in sharing the innovative and disruptive Wonolo story with our prospective customer base.
This is a unique opportunity to develop an already thriving sales team, build internal processes and playbooks for future scale, and work closely with the Director of Sales to co-author our go-to-market acquisition strategy.
This role is designed for someone that possesses both a customer and team-centric mentality, and who is looking to be both a leader and executor in a competitive environment.
We welcome qualified candidates located anywhere in the United States and Canada #LI-Remote.
What you’ll do:
- Manage the inside sales activities of your direct reports consisting of ~5 Mid-Market Account Executives.
- Mentor, coach, and grow your team of AEs for continuous skill development and knowledge enhancement.
- Forecast and report your team’s pipeline to ensure targets are consistently achieved.
- Run effective 1:1s with team members for issue diagnosis, individualized feedback, and go forward application.
- Recruit, interview, and onboard new sales members to help streamline the hire to ramp period.
- Attend various sales calls and/or listen to call recordings to best understand customer, market, and competitor intelligence.
- Work with cross-functional team members namely marketing, customer success, revenue operations, and product to help shape our entire revenue strategy.
- Help build and refine our sales methodologies, value proposition(s), outbound motion, and discovery framework.
Who you are:
- 5-8 years of full-cycle sales experience preferably within a strategic/consultative environment
- 2-3 years of leadership experience leading inside sales teams
- Carries a prior track record of exceeding team quota targets.
- Growth mindset. You prioritize both your own team’s development as well as self-development.
- A motivational leader that can help drive individual and team aspirations.
- Problem solver. You are someone who can diagnose problems and prescribe solutions around processes, customers, and direct reports.
- An excellent communicator that can clearly articulate your thoughts and findings across various teams and functions.
- You demonstrate a substantial commitment to advancing representation and inclusion
Nice to haves:
- Hyper-growth, startup, SaaS, or marketplace sales management experience.
- Experience working with various sales tools including: sales engagement, conversation intelligence, and contact intelligence platforms. (Groove, Gong, ZoomInfo, SFDC)
Benefits and perks:
- Meaningful equity and company bonus
- We pay 100% of the medical/dental/vision insurance premiums for you
- Generous parental leave plan
- Cell phone reimbursement, company laptop
- Life and disability insurance
- Open vacation policy, flexible schedule, and the option to work from anywhere in Canada (no more commutes!)
- Team outings, happy hours, company off-sites, and more!
Apply here: Wonolo
Job Title: Inside Sales Consultant
Date Posted: December 27, 2021
Job Type: Unspecified
Pay: $55,000.00 – $60,000.00 first year/Uncapped Commission
Description:
The main focus of this role includes:
- Take in-bound and out-bound sales customer calls
- Listen to customers’ needs, document information and issue pricing quotes to customers
- Enroll customers in a product lease and service program
- Upsell additional products that serve the customers’ unique needs
- Follow up with any customer requested call-backs
- Help customers meet their state compliance requirements by securing the right products for them to drive legally and safely following a DUI license suspension
What we are looking for in a candidate:
- You MUST have worked 100% remote before.
- College-level associate’s degree or higher preferred; or equivalent of relevant work experience
- 1 or more years of experience with in-bound sales, or a commission-based retail sales position
- Ability to really listen to customers and understand their needs
- Strong problem-solving skills and the ability to think on your feet
- Attention to detail and strong follow through
- Comfort with using all Microsoft Office programs
- A 30 WPM minimum typing ability
What can you expect from Intoxalock:
- We will set you up for success with a paid training period either on-site or from home
- An uncapped commission plan, paid training period that continues with a base plus commission!
- A comprehensive and highly competitive benefits package
- An investment in our employees’ professional development and growth
- On-going professional training following on-site training, for updates to operations and procedures via our online learning system called Litmos
- The opportunity to work as part of a company that has doubled in size over the past three years, and continues to grow as the public safety industry expands
- The ability to work remotely without the need for you to relocate
- Free benefits like dental!
Apply here: IntoxaLock Ignition Interlock
Date Posted: 11/29/21
Job Type: Full Time
Inbound Sales Representative
Pay: Guaranteed base wage plus commission – top reps earn $33k-$37k/year
Description:
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Sales Representative – Inbound. This position requires open availability 7 days a week.
Potential work schedule example :
Saturday&Sunday : 11 :30am-8 :00pm CST
Monday, Tuesday, & Wednesday : 1 :30pm-10 :00pm CST.
Why You? What You Bring :
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following :
• At least 3 months of sales experience
• High school diploma or GED
• Computer proficiency
• College degree or equivalent work experience preferred
• Call center experience
• Ability to field high volume calls while providing an exceptional customer service experience to new and existing customers
• Knowledge of CRM or Sales force tools preferred
The Equipment You’ll Need :
- Your own computer with these technical requirements (sorry no Apple, Chrome OS or tablets)
- Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments
- While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
- Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
Apply here: ttec
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